BlackBerry Forums Support Community - View Single Post

aiharkness · 05-17-2011, 03:13 PM

Have you had any other problems? Anything problem before the bluetooth issue? If so, that may help narrow the possibilities.

You need to rule out a power issue first. Make sure battery terminals and pins are clean and making contact. Make sure battery is tight in the compartment. If the battery is old (2 years or greater), then try a new genuine BlackBerry battery.

If power is not the issue, then re-install the OS, or upgrade the OS, in order to rule out corrupt software.

Hopefully either the above will fix the problem. If not, the in would suspect broken harware.
Posted via BlackBerryForums.com Mobile

05-17-2011, 03:13 PM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: phone restarts when I switch on blutooth Have you had any other problems? Anything problem before the bluetooth issue? If so, that may help narrow the possibilities. You need to rule out a power issue first. Make sure battery terminals and pins are clean and making contact. Make sure battery is tight in the compartment. If the battery is old (2 years or greater), then try a new genuine BlackBerry battery. If power is not the issue, then re-install the OS, or upgrade the OS, in order to rule out corrupt software. Hopefully either the above will fix the problem. If not, the in would suspect broken harware. Posted via BlackBerryForums.com Mobile
Offline