[bobivader]

I installed NetQin on my phone about one months ago. yesterday, I test my alarm antiloss. Unfortunately, my wife enter wrong password and than on the screen shohwing 'wiping'. The phone stopped working since then and I cannot access anything.
What can I do to get my blackberry (curve 9300) back???. Please????
Thank you.

[NJBlackBerry]

Do you have a backup of your data? She had to enter the password wrong multiple times.

[bobivader]

i think i have backup my data. how if my backup data not already done???? d y hav solution??? pleaseee

[NJBlackBerry]

Once a BlackBerry is wiped, the data is not recoverable.

[bobivader]

that mean i must buy a new Blackberry???

[NJBlackBerry]

No.
You need to reload the operating system and then hope you have a backup. If you have no backed up data, you have a problem.

http://www.blackberryforums.com/gene...ilanguage.html

Why did you load an anti virus program onto a BlackBerry, which has had no viruses written for it?

[bobivader]

how can i know if my backup data already done or not yet???
i load NetQin anti virus for protect my blackberry from thief (stolen).

[NJBlackBerry]

Look on your PC hard drive for a file with an extension of IPD (search the C: drive for *.ipd).

[bobivader]

12 files found with IPD. some files name: IPDESIGN.DLL, ymsgipdl, wmipdsk.dll
that file you mean???

[jsconyers]

You want the file extension to be .ipd not .dll.

[NJBlackBerry]

Search for *.ipd

[NJBlackBerry]

Once you have (hopefully) found your backup file, read these pages:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Then go to thread #6 here and follow the instructions to the letter.

[tsac]

My turn....Wow

[bobivader]

three Tumb for NJBlackBerry !!!!!!!!!!!

Thanx alot.

[bobivader]

My BB working now.

three Tumb for NJBlackBerry !!!!!!!!!!!

Thanx alot.