[yodinheim]

Hello
i have a blackberry 9860 torch, the software crashed gave me a error 102 message. I wiped the phone with Ji_cmder and loaded a new software version 7.01 but now my buttons on the phone are not functioning, any ideas please.

[tsac]

This may be one of the known issues. You can try loading an older version of the OS.
This link also talks about other issues besides email

KB28302-Unable to open emails within messages and browser results in a white page on some BlackBerry smartphones