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pc desktop backup issues

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Old 01-14-2015, 08:32 AM   #1
carlaklove
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Default pc desktop backup issues

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I have a new windows 7 pc and the blackberry desktop software that has been downloaded is not recognizing my 9300 curve.

I need to back up my phone and don't know what to do!!
Please help m!!!
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Old 01-14-2015, 07:52 PM   #2
tsac
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Default Re: pc desktop backup issues
Try reading this link

KB20371-BlackBerry Desktop Manager cannot communicate with the connected BlackBerry device
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