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2thadome · 04-09-2007, 01:03 AM

I have a 8100 Blackberry and after I download the 4.2 Desktop manager, only the device manager is present. There is no Desktop manager so I can't transfer files. ANyone know why this happens?

2thadome · 04-09-2007, 11:55 AM

NJBlackBerry · 04-09-2007, 12:38 PM

uuu

Are you SURE you downloaded the Desktop Manager - there are two pieces of software on the RIM site.

2thadome · 04-09-2007, 12:43 PM

I picked "Blackberry Desktop Software v4.2" from the drop down menu. then at the next screen this comes up:

Software For BlackBerry Desktop Software v4.2

BlackBerry Device Manager v4.2 (English)

Download includes: Device Manager
File name: BlackBerry Device Manager v4.2 (English).msi
File size: 12.0 MB
Date posted: 10-Oct-06
Download Software

I download that because that's the only one available

NJBlackBerry · 04-09-2007, 01:29 PM

Go to this web site - https://www.blackberry.com/Downloads...93E4F3BB068C22

Select BlackBerry Desktop Software Version 4.2 Service Pack 1.

Device Manager doesn't help you. Not sure what web site you went to.

2thadome · 04-09-2007, 01:33 PM

should I uninstall the other one first?

NJBlackBerry · 04-09-2007, 01:41 PM

Doesn't matter. Independent software.

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4.2 Problems