[Glenn]

Hi

i am having a problem with a handheld

we are using bes 4.0 with service pack 3 installed and the 7790 handheld

the problem is that new messages are forwarded to the handheld but never shown in messages
according to the bes server the messages are forwarded and i can also see that the handheld are receiving but when opening messages the new messages are not shown on ly old messages aare shown
i have tried wiping the handheld this fixes the problem but only for a few days then for no reason it stops showing the messages again with out any changes made to the handheld or server

hope any of you have had the same problem and have a solution for it

[juwaack68]

Is it possible the date on the handheld is incorrect?

[jscully]

Or is it possible the messages are "read" before being sent? Ie in an Outlook?