[hiewcc]

I was trying to upgrade my OS from v5.0.0.593 to v.5.0.0.656

When I open the apploader and plug in my BB's it doesnt show up with the OS as an upgrade, only shows 3rd party apps on the device with options to remove. I have removed the vendor.xml as per the instruction. Any other suggestions on why I cannot load newer firmware?

[Superh3ro]

http://www.blackberryforums.com/gene...-xml-file.html

[Kratrz]

uninstall blackberry from you computer first, and then re-install the new os

[hiewcc]

Originally Posted by Superh3ro

http://www.blackberryforums.com/gene...-xml-file.html

I tried both the methods as mentioned in the write up, i.e. via Desktop software and the Loader.exe, both not working

[hiewcc]

Originally Posted by Kratrz

uninstall blackberry from you computer first, and then re-install the new os

You mean uninstall the Desktop software or uninstall the old OS first before I install the new OS ? If you mean later, I have done so

[olaola]

How did you open the apploader? I once met the same issue when I opened it in the desktop manager, then I tried to execute it directly from the install directory, it worked.

C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe

[Kratrz]

yes! do NOT use the desktop manager to do your OS stuff.

follow the steps in the pinned article and its pretty clear.

[hiewcc]

I open the apploader directly from the file directory, I don't go through the Desktop Manager.

The funny thing is when I plug in my BB into my office PC and launch the apploader, it can detect the new OS to be upgraded, not when I do it on my home computer where it consists the same new version of OS.