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Old 03-12-2012, 09:40 AM   #1
dlayars
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Model: 9800
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Default 9800 sycn problems with organizer

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I have a 9800 with 6.0 bundle 2647 and have started having problems with the back up/sync function. It takes forever and locks up completely after it goes through the pictures and video sync ok and then gets to the organizer function. I use task mgr to end task.
Can 7.1 os be used on my 9800? Other software updates that might help?
I tried battery pull, but not hard reset as I have not been able to back up for a month or so now and didn't want to lose my recent calendar and contacts changes?
Things to try would be appreciated....but I am rooky at dealing with this.
Thanks for any advice.
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Old 03-12-2012, 09:50 AM   #2
NJBlackBerry
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Default Re: 9800 sycn problems with organizer

Sorry; 7.1 can't be used with the 9800.

What version of Desktop Manager are you running?
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